N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
MSPbots Pricing Plans:
You can pick products from A La Carte or choose a bundle.
Products
| Products | Business Intelligence | Micro Training Bots | Next Ticket Manager | |
|---|---|---|---|---|
Product Description | A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with
| A uniquely new product offering for MSPs that takes business intelligence to the next level with robotic process automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team. The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. | An automated means to eliminate the laborious task of determining what ticket a tech should be working. Next Ticket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work on based upon the priorities you have established. | Accurate tracking of utilization is a fundamental requirement for every MSP. Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees. |
Pricing |
Check the Supported Integrations |
| $25/user/month | $4/user/month |
Services Options |
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Product Bundles
| A la Carte | Free Bundle | Startup Bundle | Professional Bundle (Most popular, like your Total Care plan, | |
|---|---|---|---|---|
| Free | $599/m Minimum | $799/m Minimum | ||
| Business Intelligence | Start for $79/m | Limited Read-only Dashboards Free MSP Benchmarking dashboards | 4 Integrations | Unlimited |
| Process Automation | $1.5 /bot/user/month or $25/user/month | 1 bot | 10 bots / user | Unlimited |
| Next Ticket Manager | $25/user/month | 1 user | Included | Included |
| Attendance Manager | $4/user/month | 2 users | Included | Included |
Email Support | Best Effort | 3 days SLA | 4 hour SLA | |
Phone Support | NA | Included | Included | |
| 6 weeks Onboarding Service | NA | $599 | Included | |
Concierge service | NA | 2 h/m Included. $90/h extra | Unlimited | |
Annual Payment Discount | 10% off | 10% off | 10% off |
- Email support address: Support@mspbots.ai
- 6 weeks Onboarding Service: Help you fully utilize MSPbots by providing you with an onboarding Team.
- Concierge service: Help you to create new datasets, widgets, dashboards, and bots, so you don't need to spend your own time or hire a data analyst anymore.
How the users are determined
Users are determined based on how many users are enabled in MSPbots User Management, you can disable the user that you don't want to pay for.
If you have a user that only needs the dashboard view function, it will be free, we are releasing a new update soon to exclude the user from the billable user's counts.
How to Disable a User Account in the MSPBots App
How to sign up for the paid version?
For bundles, please go to https://app.mspbots.ai/marketplace?active=bundle, choose your bundle, click upgrade and follow the instruction.
For product, please click the respected tab, select the product and purchase it.
Partners Discount
If you are a client of one of the following MSPbots partners, please ask for a 5%-10% discount coupon from the contact that you can use for the checkout
- If you are an MSP Finance Team client, please contact Adam to get the coupon code, or join their coaching program if you are not a client yet.
- If you are a Eureka Process client, please contact Allen or Joe to get the coupon code or join their coaching program if you are not a client yet.
- If you are a Bering McKinley client, please contact Josh or Will to get the coupon code or join their coaching program if you are not a client yet.
- If you are an MSP Advisor client, please contact David to get the coupon code or join their coaching program if you are not a client yet.
- If you are an Encore Strategic client, please contact Shawn or Dave to get the coupon code or join their coaching program if you are not a client yet.
- If you are a BVOIP client, please contact George or Brad to get the coupon code or join their coaching program if you are not a client yet.
Coupon code for the new client only, existing clients already got the grandfathered-in pricing.
Peer group discount
We are developing the peer group functions, for a peer group that has more than 6 MSPs that want to do a group onboarding, please reach out to sales for a group discount.
Additional Information
All agreements are month-to-month, no long-term commitment is needed
If you like MSPbots and want to save some money, you can select the annual payment plan.
FREE migration for BrightGauge
If you are using one of those software and considering migrating to MSPbots, we do FREE migration ( Limited to 50 widgets ) for you, and the price match what you are paying if you only need BI functions. Why did BrightGauge users move to the MSPbots BI system
120-day UNCONDITIONAL Money-back Guarantee
We strive for excellent customer service and product value, therefore, all products and bundles come with a 120-day UNCONDITIONAL money-back guarantee.
Within 120 days of signing up with the MSPbots paid plan, for any reason or no reason, you decided that MSPbots is not a good fit for you, and we will give you a full refund of all your money paid.
Overview
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N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!