N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Some users are unable to stream dashboards on TV screens. Since there are 1000s different brand and model numbers, different version of the firmware and built in browsers, there is no way for MSPbots to test ALL TVs and make sure our code compatible with every single TV in the market.
When this happens, we recommend using a Chromecast adapter to cast your MSPbots dashboard to your TV. This article guides you on how to set up Chromecast to successfully stream MSPbots dashboards.
What's on this page:
- Issue Description: Unable to use the TV Streaming Function
- Prerequisites
- Resolution: Set up Chromecast to cast dashboards onto your screen
- Related Topics
Issue Description: Unable to use the TV Streaming Function
Some users experience the following when using the Stream to TV function:
- Unable to browse tv.mspbots.com
- TV display keeps on crashing
- Dashboard is not displaying
This issue is experienced by clients using Blackberry, Raspberry, and Samsung TV OS and may be caused by an upgrade on the client's TV or a component in one of the dashboard widgets. As a workaround, we recommend using Chromecast to stream the dashboards onto the TV screen.
Prerequisites
Before performing the steps below, ensure that you have the following:
- A Chromecast device (4K or HD model, HD is good enough for Dashboard display, 4K has no improvement for dashboards)
- Web browser like Open TV Browser (Tested)
- Admin permissions
Resolution: Set up Chromecast to cast dashboards onto your screen
We recommend using a Chromecast device to successfully stream dashboards to your TV screen. Follow these steps to set up Chromecast and cast your dashboards:
- Plug the Chromecast device into your TV.
- Download and install Open TV Browser.
- Start Open TV Browser, visit https://tv.mspbots.ai
- Follow this KB to cast the dashboard to the browser: Sharing Dashboards Using the Stream to TV Function
- Adjust the resolution using the Zoom Out function if needed
Related Topics
Overview
Content Tools
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!