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1. Alert - One of the most common used bots, the automated alerts informs or escalates to users, managers, and admin in real time if certain parameters are not met, if there are parts of the process that have not been adhered to, or if there are metrics that have been breached so that users can fix get these fixed immediately and get back on track,.

Examples

        - Time entry bots

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2. Reminder - These bots send out regular reminders to staff for such tasks as to clock in or out, to complete entry descriptions, among others.

Examples

        - Clock In/Out Reminder 

        - Task Prompter 

        - Time Sheets Submission Reminder

        - Onsite Schedule Prompter Real-time

3. Time/Utilization - Time and Utilization bots send out timed notifications pertaining to a staff member's utilized time, schedule, and tasks worked. They give a snapshot to recipients of technicians worked task and if required, a comparison to the company's standard or benchmark utilization.

Examples

        - Tech Stats Reviewer

        - Attendance Auto Out

        - Last 5 Day's Work Hours Summary

        - Daily Statistics Per Resource

        - Tech Utilization

        - Team Statistics EOD

4. Ticket related - These are bots created to manage tickets or tasks assignments, progress, and updates among other functions.

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