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1. Alert - One of the most common used bots, the automated alerts informs or escalates to users, managers, and admin in real time if certain parameters are not met, if there are parts of the process that have not been adhered to, or if there are metrics that have been breached so that users can fix and get back on track,

Examples

        - Time entry bots

        - After Business Hours Verifier

2. Reminder - These bots send out regular reminders to staff for such tasks as to clock in or out, to complete entry descriptions, among others.

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Examples

4. Ticket related - These are bots created to manage tickets or tasks assignments, progress, and updates among other functions.

Examples

5. Report - These bots send out to targeted recipients, status, updates, or a set of metrics or numbers that provide a view that helps in making decisions.

Examples

6. QA - QA bots prompt users for any missing information or documentation helping technicians and managers to complete data forms.

Examples

7. Financial - These are bots whose function is to prompt users for any revenue, income, expense related triggers.

Examples

8. Information/input required - Similar to QA bots, these are automated system triggers that require users to provide an input in order to add more information to tickets, tasks, or others.

Examples

9. Attendance - Attendance bots generate alert and reminders pertaining to staff attendance.

Examples