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  1. Create an API-only user and turn off Two-Factor Authentication

    1. Set the default administrator role.
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    2. Set the default administrator group.
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    3. Select MFA Not Required.
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    4. Select API-only user
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    5. Scroll down and click Save

  2. Log in to the MSPbots app and go to Integrations.  

  3. Search for N-able N-Central and click it to open the configuration settings.

  4. On In the API URL field, enter <server address>, where <server address> is the FQDN or IP address of your N-able N-central server.
    To get the API: 

  5. Set the default administrator role.
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  6. Set the default administrator group.
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  7. Make sure you check "MFA Not Required".
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  8.  

    Tip

    Remove all the trailing slashes from the FQDN or IP. Example: If the URL is http://Your_FQDN_or_IP/dms2/servicexx/Servexxx?wsdl, use http://Your_FQDN_or_IP

     

    Set the API-only user.
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  9. Enter the User Name and Password of the API-only user.
    N-Central Integration MSPbotsImage RemovedN-central integration settings MSPbotsImage Added

  10. Click Save And Sync.

Error "Authorization failed" 

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