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You can connect Freshdesk to MSPbots using the guide below.
To set up your
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Freshdesk integration with
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MSPbots
- Register for a Freshdesk account and log in.
- Test your connection. To prevent errors, ensure that the Freshdesk account you are using has the correct credentials for your Freshdesk account.
- Next, go to open the MSPbots app and navigate to to Integrations.
- Find Freshdesk and click it to open the connection settings.
- Enter the Subdomain and API Key, then click Save And Sync.
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- the following information:
- Subdomain - The subdomain is
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- the prefix of a website's domain
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- . For example, in the website address https://domain.freshdesk.com,
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- the subdomain
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- is "domain".
- API Key - The API
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- key is found in your Freshdesk
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- profile settings. For more information, visit the
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- Freshdesk API Reference page and navigate to Getting Started > Authentication.
- Freshdesk API Reference page and navigate to Getting Started > Authentication.
- Click Save And Sync.
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