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N-able N-central offers complete network visibility for on-premise or cloud-based networks. It enables you to map client networks, deploy templates, and use automation policies. Integrating N-central with MSPbots provides real-time notifications and BI automations, leading to better IT management. This article shows the step-by-step guide for connecting N-able N-

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central to MSPbots. 

What's on this page: 

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Prerequisites 

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You must have the following to establish a successful connection: 

• Active N-able account 
• N-able Benchmarking license 
• Admin role and permissions for setting up the integration

Setting up the N-able N-central integration 

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1. Create an API-only user and turn off Two-Factor Authentication. 

   1. Set the default administrator role.
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   2. Set the default administrator group.
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   3. Select MFA Not Required.
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   4. Select API-only user. 
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   Central: 
   1. API URL （You only need to provide the API URL, and the system will automatically concatenate the complete request path. For example: https://{API URL}/dms2/services2/ServerEI2?wsdl）
   2. User Name
   3. Password

      Scroll down and click Save. 

      
      
      

2. Log in to the MSPbots app and go to Integrations.  

3. Search for N-able N-Central and click it

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4. Enter the API URL, User Name, and Password in the corresponding fields. 
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Click Save And Sync.

5. to open the configuration settings.

6. In the API URL field, enter <server address>, where <server address> is the FQDN or IP address of your N-able N-central server. 
   

   Tip
   Remove all the trailing slashes from the FQDN or IP. Example: If the URL is http://Your_FQDN_or_IP/dms2/servicexx/Servexxx?wsdl, use http://Your_FQDN_or_IP.

    

7. Enter the User Name and Password of the API-only user.
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8. Click Save And Sync.
   

Error "Authorization failed" 

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The error "Authorization failed" appears on the N-able N-central integration in the MSPbots app. 

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This is possibly caused by an inactive or disabled user status in N-central. To resolve this, contact your administrator and ensure that your status is active. Once you confirm that your account is active, reconnect and authorize connection to MSPbots again. 

Related Topics 

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