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General Information
What are the best practices in using MSPbots?
Why did BrightGauge users move to the MSPbots BI system?
How can I get started with using MSPbots?
• Where can I find resources to help me start using MSPbots?
Where can I get help?
MSPbots Pricing List
Settings
How can I get started with using MSPbots?
How can I install the MSPbots App in Teams?
How can I add the MSPbots Assistant to Microsoft Teams?
How to Change the Attendance Schedule for a Different Time Zone
How to Create and Edit A Work Schedule Template in the New Attendance App
How to set up MSPbots to send messages to a Microsoft Teams channel
How to Set up Manager and Job Title info for employees
How to Enable a User Account in the MSPBots App
How to Disable a User Account in the MSPBots App
How to Exclude Work Types in the Late Time Entry Analysis App for ConnectWise Manage
Bots, Dashboards, and Widgets
What are the prebuilt Dashboards that I can use immediately?
What are the prebuilt Widgets that I can use immediately?
How to Create a Dashboard in MSPbots
How to Create a Shared Public Dashboard
How to Create a Simple Bot from a Widget
Activating a Bot on the MSPbots App
How to Create a Basic Grid Widget
How to Stop Receiving Bot Alert Messages
Users are not receiving the bot alerts
Some users are not appearing on the MSPbots dashboard
What are the bot message status Ready, Received, and Read?
What are the Trigger and Alert bot functions?
Common Errors
Error QBWC1039 when connecting the QuickBooks Web Connector to MSPbots
Error 403 Forbidden encountered after syncing Auvik
Some users are not appearing on the MSPbots dashboard
Typing “stats” returns a message saying “You don’t have a ConnectWise user account”
Users are not receiving the bot alerts
• Where can I see the schedule of training demos?
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Data and Security
How do MSPbots manage and secure client data?