Prerequisites

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Currently, using the " nt command " can obtain information about NextTicket for Autotask, NextTicket for ConnectWise Manage, NextTicket for Kaseya BMS, NextTicket for Syncro, or NextTicket for Halo apps.
Successfully connected Teams integration or Slack integration to MSPbots.

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Info
Not selecting a template in Step 5 will include all fields in the message. You do not have to use the Save as a template* button unless you want to have a template that's ready for future use.* You can only delete or restore deleted fields; you cannot add new fields.

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Content by Label
showLabels false
showSpace false
excludeCurrent true
cql label in ("nextticket","teams","slack","halo")