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Product Description

A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with

1. Unlimited Admins
2. Unlimited snapshot datasets
3. Public dashboards
4. Dataset mashup
5. Calculated metrics
6. Unlimited dashboards
7. Unlimited Scorecards

Best dashboard system for MSPs!

Watch Video: – Why is MSPbots the best Business Intelligence for MSP? Why did BrightGauge users move to the MSPbots BI system

A uniquely new product offering for MSPs that takes business intelligence to the next level with automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team.

The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. 

Save 30-40% of your manager's time and do a 100 times better job!

Watch Video: – How Micro Training Bots are the change the MSP game by saving 30-40% of the management time and delivering a 100s times better job as a virtual manager.

An automated means to eliminate the laborious task of determining what ticket a tech should be working on.   Next Ticket NextTicket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work on based upon on the priorities you have established.  

Next ticket NextTicket can save 80% of your dispatcher's time, and totally eliminate the cherry-picking, random picking, and ticket black holes, doing a 100 times better job than your human dispatcher.

Demo Video:  – How NextTicket can save 80% of dispatcher's time, totally eliminate the cherry picking, and random picking from techs, doing a 100 times better job

Accurate tracking of utilization is a fundamental requirement for every MSP.  Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees.

Demo Video – How Attendance Manager can boost your team utilization to 85%, with very minimal management effort and give you the visibility of your team

Pricing

1. PSA = $179 / m
2. RMM or Accounting = $129 / m
3. Others = $89 / m

Check the Supported Integrations

1. You need to have the BI package for integration first
2. $30/user/month(unlimited bots)

Services Options

1. $299 onboarding fee for the 3 weeks onboarding program to help you get started.
2. 2 hours of concierge service are included every month
3. FREE migration from BrightGauge with price matching

1. $299 onboarding fee for the 3 weeks onboarding program to help you get started.
2. 2 hours of concierge service are included every month (Only for the unlimited bots plan)

1. $299 onboarding fee for Next Ticket NextTicket only 3 weeks.

1. Free online Onboarding training