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What's in this article: 

Prerequisites

  • Log in to the Slack application and join a Slack workspace before you perform the steps below. 

How to set up your Slack integration

Do the following steps to connect Slack to MSPbots: 

  1. Navigate to Integrations on the MSPbots app.
    image navigate to integrations
  2. Search for Slack and click it to open the connection settings. 
    image slack integration with MSPbots
  3. Click Sync.
    image sync Slack
  4. Enter your workspace name in Slack and click Continue. For instructions on how to get your Slack workspace name, go to the section How to Get Your Workspace Name. 
    image sign in slack workspace
  5. Follow the prompts to log in to your workspace. For example, use your email to sign in to your MSPbots workspace.
    image sign in slack mspbots
  6. Once prompted, enter the code sent to your email.
    image enter slack code
  7. When asked for permission to access the MSPbots Slack workspace, click Allow.
    image allow workspace access
  8. A redirect success page is displayed indicating that MSPbots has successfully connected to the Slack workspace you wanted to connect to.

How to get your workspace name

Follow these steps to get the workspace name for logging in to Slack: 

  1. Log in to Slack.
  2. Click your workspace on top of the sidebar and select your workspace profile from the dropdown to show your workspace details.
    image select your slack workspace
  3. When the Edit workspace details window opens, go to the URL field and copy your workspace name from the given URL. For example, if the URL is https://your-workplace.slack.com, copy your-workplace and use it for logging in to Slack. 
    image workspace URL


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N O T I C E

MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!