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MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Introduction
The Datto dashboards package is an integration with the Datto RMM. This provides a clean and streamline monitoring of all the machines in the network with each corresponding status and alerts.
It helps technicians to act immediately on what specific machines needed to be fix, reboot and needs to be audited per site.
Datto Dashboards sample view
Dashboard Information
Dashboard Name | Description |
|---|---|
| Machine Monitoring | This dashboard template for Datto RMM contains a listing of all the machines in your AEM account with corresponding status as well as alerts needed to monitor your machines. |
| Alerts | This dashboard displays different gauges that shows different Alert statistics. |
Widgets Information
| Widget Name | Type | Description | Link Dashboard |
|---|---|---|---|
| Servers Offline | Card Number | A card number widget showing the count of machines classified as servers that are not online nor suspended. | Machine Monitoring |
| Machines Requiring Reboot | Card Number | A card number showing the count of machines that are not online and require reboot. | |
| Machines Without Recent Audits | Card Number | A card number widget showing the count of unsuspended machines that have no audit earlier than 7 days ago. | |
| Out of contact Machines | Card Number | This is a count of devices with last seen earlier than 7 days ago. | |
| Open Alerts | Card Number | This is a count of open alerts in AEM that aren't muted. | |
| Suspended Machines | Card Number | This is a card number widget that lists down the total number of suspended machines | |
| Top 25 Installed applications | Grid | A column widget showing the count of installed applications limited to the top 25, not including the CentraStage agent. | |
| Open Alerts | Card Number | This is a count of open alerts in AEM that aren't muted. | Alerts |
| Alerts Over 5 Hours Old | Card number | This is a count of open, not muted alerts over 5 hours old. | |
| Devices with Active Alerts | Card number | This is a count of distinct devices with open, not muted alerts. | |
| Average Age Open Alerts | Card number | This is an average hours open for open, non muted alerts. | |
| Muted Alerts | Card number | This is a count of open, muted alerts in AEM. | |
| Alerts Resolved Today | Card number | This is a count of alerts resolved today in AEM. | |
| Count of Alerts by Device Category | Bar | This is a count of open, not muted alerts split out by device category. | |
| Open Alerts by Site | Bar | The widget shows the counts of open alerts (not muted) split out by site. | |
| Opened vs Closed Alerts Last 30 Days | Bar | This is a count of alerts opened and a count of alerts resolved by day in the last 30 days. |
How to install the Datto Dashboards Package?
1. Navigate to the MSPBots Apps page
2. Click + Add From Marketplace
3. Select "Datto Dashboards Package" on the list. Then, click "Add" button.
How to view the Datto Dashboards?
1. Navigate to the MSPBots Apps page
2. Click "Datto Dashboards Package"
3. Hover into the "Dashboard" drop-down menu. Then, Click and select to view the specific Dashboard.
Overview
Content Tools
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!