N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
You can connect Freshdesk to MSPbots using the guide below.
To set up your MSPbots integration with Freshdesk:
- Register for a Freshdesk account and log in.
- Test your connection. To prevent errors, ensure that the Freshdesk account you are using has the correct credentials.
- Next, go to the MSPbots app and navigate to Integrations.
- Find Freshdesk and click it to open.
- Enter the Subdomain and API Key, then click Save And Sync.
Subdomain should be the prefix of a website's domain, for example: https://domain.freshdesk.com, The subdomain to enter in this case is "domain".
The API Key is found in your Freshdesk Profile Settings. For more information, visit the official documentation at https://developers.freshdesk.com/api/#getting-started
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N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!