N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Connect Freshdesk to MSPbots using the guide below.
To set up your MSPbots integration with Freshdesk:
- Register for a Freshdesk account and log in.
- Test your connection. To prevent errors, ensure that the Freshdesk account you are using has the correct credentials.
- Next, go to the MSPbots app and navigate to Integrations.
- Find Freshdesk and click it to open.
- Enter the Subdomain and apiKey, then click Save And Sync.
Friendly reminder:
- A subdomain should be the domain name for a portal website, similar to: https://domain.freshdesk.com
- The API Key can be found in the portal system, please refer to the official documentation: https://developers.freshdesk.com/api/#getting-started
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N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!