The Attendance Manager Bots

The Attendance Bots use robotic process automation (RPA) to send notifications that remind workers to log their clock in, clock out, and break periods. This article gives an overview of the different bots for Attendance Manager. 

How to access the Attendance Bots

1. Log in to the MSPbots app using your Office 365 account. 
   
2. Click Apps on the left side of the screen. 
   
   
3. Then, scroll through My Applications to look for Attendance.
   
   
   
4. Click the dropdown menu for Bots at the upper right part to see the list of Attendance Manger bots.
   
   
   Alternatively, you can access the Attendance bots by going to Bots on the MSPbots side menu, then clicking My Bots on the Bots tab. 
   
   

Types of Attendance Bots

Clock In Reminder 3.0

The Clock In Reminder bot reminds users to clock IN at the start of their shift. This bot sends a notification if it has been 5 minutes since the work schedule started and the user has not clocked IN.

Default Trigger Settings

Sample Message Settings
 

Sample Real-time Notification

Clock Out Reminder 3.0 

The Clock Out Reminder bot reminds users to clock OUT at the end of their shifts. This bot sends a notification if it has been 5 minutes since the work schedule ended and the user has not clocked OUT. 

Default Trigger Settings

Sample Message Settings

Sample Real-time Notification

Task Prompter (Beginning of Day) 3.0  

The Task Prompter (Beginning of Day) bot sends users a clock-in reminder 5 minutes before the start of their shifts. You can modify the time for sending the notification by editing the bot's trigger criteria. 

Default Trigger Settings 


Sample Message Settings 

Sample Real-time Notification 

Task Prompter (End of Day) 3.0

The Task Prompter (End of Day) bot sends users a clock-out reminder 5 minutes before the end of their shifts.  You can modify the time for sending the notification by editing the bot's trigger criteria. 

Default trigger settings 

Sample Message Settings

Sample Real-time Notification

Time Exceeded Alert (Break) 3.0

The Time Exceeded Alert (Break) bot reminds users to clock BACK in when they forget to log back in within the maximum time allowed for breaks. You can modify the maximum time by editing the bot's trigger criteria. 

Default trigger settings 

Sample Message Settings

Sample Realtime Notification

Time Exceeded Alert (Lunch) 3.0

The Time Exceeded Alert (Lunch) bot reminds users to clock BACK in when they forget to log back in within the maximum time allowed for lunch. You can modify the maximum time by editing the bot's trigger criteria.            

Default trigger settings

Sample Message Settings 

Sample Realtime Notification

Tech Stats Reviewer Bot

The Tech Stats Reviewer bot reminds users about overlapping time entries, open in-progress tickets, total technician work hours, and utilization rate.  This bot helps minimize overlooked issues, low utilization, and tickets that have been open for an extended time. It also helps the admin to monitor and troubleshoot ticket issues quickly. Only users with an admin account can create and edit this setup.

Sample Message 

How to activate the bots 

Read Activating a Bot on the MSPbots App for steps to activate bots.

How to create a bot 

Read How to Create a Bot for the guided steps.