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MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Setting up a SmileBack integration with MSPbots is done by authorizing SmileBack in MSPbots and configuring the data source.
To set up and connect SmileBack:
- Log in to the MSPbots dashboard as an administrator.
- Go to Integrations and search for SmileBack.
- Open SmileBack and click the Sync button.
Important: This and the next steps require SmileBack login. Log in to SmileBack before you proceed. SmileBack will prompt to authorize MSPbots to pull data. Click Yes, authorize MSPbots. - You will see a message saying that you have successfully linked SmileBack. Click the Save button.
- Test the connection.
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