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N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
What's in this article:
Prerequisites
- Log in to the Slack application and join a Slack workspace before you perform the steps below.
How to set up your Slack integration
Do the following steps to connect Slack to MSPbots:
- Navigate to Integrations on the MSPbots app.
- Search for Slack and click it to open the connection settings.
- Click Sync.
- Enter your workspace name in Slack and click Continue. For instructions on how to get your Slack workspace name, go to the section How to Get Your Workspace Name.
- Follow the prompts to log in to your workspace. For example, use your email to sign in to your MSPbots workspace.
- Once prompted, enter the code sent to your email.
- When asked for permission to access the MSPbots Slack workspace, click Allow.
- A redirect success page is displayed indicating that MSPbots has successfully connected to the Slack workspace you wanted to connect to.
- When successfully connected to Slack, the MSPbots app will be automatically installed in Slack's Apps.
- You can set up the Alert bot block to send messages to Slack chats or Slack channels. Please refer to How to Create a Bot#4.Definethebotalertscript.
- When MSPbots App is automatically installed in Slack's Apps, you can directly send messages to Slack chats.
- If you want to send messages to a Slack channel, you'll first need to add MSPbots App to the channel in Slack.
Please refer to the following steps:- In the conversation bar of the channel where you want to send messages, type @, and select MSPbots APP.
- When the prompt Want to add this person instead pops up, click Add to Channel.
Once the channel displays MSPbots joined, you can then send messages to this channel
- In the conversation bar of the channel where you want to send messages, type @, and select MSPbots APP.
How to get your workspace name
Follow these steps to get the workspace name for logging in to Slack:
- Log in to Slack.
- Click your workspace on top of the sidebar and select your workspace profile from the dropdown to show your workspace details.
- When the Edit workspace details window opens, go to the URL field and copy your workspace name from the given URL. For example, if the URL is https://your-workplace.slack.com, copy your-workplace and use it for logging in to Slack.
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