Opsgenie Integration Setup

Connecting Opsgenie to MSPbots is done in two ways. You can:

Add Opsgenie from the Teams dashboard

Perform the following steps to connect Opsgenie to MSPbots:

1. Secure the API Key for your Opsgenie account. 
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     You can add this integration from your team dashboard

     If you're using Opsgenie's Free or Essentials plan, or if you’re using Opsgenie with Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your plan.

     Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only.

     To do that,

     1. Go to your team’s dashboard from Teams,

     2. Select Integrations, and select Add integration.

     Follow the rest of the steps to complete the integration.

     
     
     
     Reference guide：
     https://support.atlassian.com/opsgenie/docs/create-a-default-api-integration/#%E2%80%8BUsing-API-Integration
     
     
2. Log in to the MSbots app and navigate to Integrations on the menu. 
3. 1776pxOn the Integrations tab, search for Opsgenie and click it. 
4. Enter the information from Step 1 into the corresponding fields.
   
5. Create a separate MSPbots account and assign read-only permissions. 
6. Click Save And Sync.