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Adding and removing bot licenses for users in your company is done in the Bots Settings section of the MSPbots app. This article has a step-by-step guide on how to do this. 

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Background information 

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You can start assigning bot licenses to users after purchasing your required number of bots. Once a bot is properly configured, the recipients of bot notifications should start receiving messages according to the set schedule. If a user is not receiving the bot alert, you may have to check if a license has been properly assigned to this user. 

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