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ConnectWise Automate, ConnectWise Manage, and Kaseya VSA can be connected to MSPbots through API or SQL Agent integration. Both methods can be used to connect your software and meet your integration requirements. If your ConnectWise Manage, ConnectWise Automate, or Kaseya VSA is self-hosted, you will have the option to use either SQL-based data integration or API-based data integration. However, if your ConnectWise Manage or ConnectWise Automate is hosted by ConnectWise, or if your Kaseya VSA is hosted by Kaseya, then you can only connect it via API.

Before you integrate your PSA with MSPbots, here are some points for consideration.