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2. Click the Design tab.
3. Default Data Source : Autotask -Timentry. Click Next.
4. Default Data Filter setup. Click Next.
5. Default Alert Message setup
| Info |
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Note: For the Ticket # |
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link used |
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the dynamic token "{ticketNumber}" instead of "{ticketID}". The "{ticketNumber}" link redirects properly to your Autotask PSA system. |
6. Click Next.
7. Default Escalation setup
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5.
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