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1. Go to Apps on the MSPbots menu. 
2. Find the Autotask Late Time Entry App and click it to open the app.
3. Click Bots and select Autotask Late Time Entry Alert Bot. 
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4. Click Design to open the Real-time Data window. 
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5. Next, select Autotask-Timeentry as Data Source then click Next. 
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6. When the DataFilter window opens, do not change the default settings and click Next.
   
   
7. When the Alert window opens, go to the text for the Alert message and review if it meets your requirements.
   
8. Next, make sure {Ticket #} uses the dynamic token "{ticketNumber}" instead of "{ticketID}". The "{ticketNumber}" link redirects to your Autotask PSA system. Below is an example of the message:
           
9. Click Next to open the Escalation window.
10. Modify If needed, modify the default Escalation setup if needed and click Finish. If . When done modifying or if there is no change is done, proceed to click Finish.
    
11. Lastly, go back to the Design tab and click Save to apply all the changes.

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