N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Page History
Old title: Explanation of the Columns in Autotask Next Ticket App Usage Dashboard Template
The NextTicket Manager for Autotask is a dispatching tool that uses a scoring system based on predefined priority rules to help technicians and dispatchers identify the next priority ticket that needs action. This app has dashboards that display NextTicket usage data, including the count of technicians who used NextTicket and the number of tickets dispatched, updated, and rejected. It also has a rule report that shows the enabled rules. This article lists these dashboards and gives descriptions of their widgets and functionalities.
...
Overview
Content Tools