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- Sign up with MSPbots and log in.
- Link your PSA account software. To connect your PSA, select the link to your PSA above or view the List of integrations with setup instructions.
- In the MSPbots app, go to Apps and open the Team GPS Package app.
- Navigate to the Dashboard menu to select the type of KPI data you want to view. This could be time entries or tickets.
- Select an employee from the Technician dropdown list and a date range from the Date slicer.
- Now, check the values on the widgets to validate if they are consistent with the PSA's data. If the values do not meet your expected results, update the KPI settings.
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To update the KPI settings, go to Settings > Team GPS KPI Setting, then adjust the settings until the values shown in the dashboards display the correct values.
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