Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The Botspage lists all the bots that are available for you. You can use this page to review the bots, turn the bots on/off, and change the settings of the bots.

Image Modified

Creating a New Bot

...

Many processes or bots related to tickets use the "In progress" status " to for the trigger. If you have a different name for this status, please select it here.

Image Added

Note: This setup will be used by all the bots that use the "in progress" status like the Too Many Tickets In Progress Alert, Ticket In Progress too long, and Too Many In progress Alerts.

Show All Integration Switch 

...