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  1. Navigate to Settings > Client Portal.
  2. On the Client Management Portal, click the Settings icon. 
    New Client Portal
  3. Click New to display the New Client view.
    edit client portal
  4. Provide the client’s email address. This has to match the client’s email in the Connectwise/Autotask Contacts. The First Name, Last Name, and Display Name are filled automatically.  
    new client editImage RemovedNew client_client portalImage Added
  5. Enter the Password and retype it to confirm.  
  6. Select the reports that you want to share with the end-user. Note: For now, there is no email that will be sent automatically to your client. You can test the login using an incognito browser to make sure the reports are good. 
  7. Click Confirm to save the setting. 
  8. Send the login portal address, email, and password to your client.

To modify a client’s information

  1. On the Client Management Portal, click the Settings icon. 
  2. Click the Edit button to open for the client whose information needs to be modified. 
  3. When the Edit Client view .Modify appears, modify the information that needs to be changed or updated.
  4. Save Click Confirm to save your modification.

Send login information to your client

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