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ProductsBusiness IntelligenceMicro Training BotsNext Ticket Manager

Attendance Manager

Product Description

A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with

  1. Unlimited Admins
  2. Unlimited snapshot datasets
  3. Public dashboards
  4. Dataset mashup
  5. Calculated metrics
  6. Unlimited dashboards
  7. Unlimited Scorecards

A uniquely new product offering for MSPs that takes business intelligence to the next level with robotic process automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team.

The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. 

An automated means to eliminate the laborious task of determining what ticket a tech should be working.  Next Ticket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work on based upon the priorities you have established.  Accurate tracking of utilization is a fundamental requirement for every MSP.  Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees.

Pricing

  1. PSA = $179 / m
  2. RMM or Accounting = $129 / m
  3. Others = $79 / m

Check the Supported Integrations

  1. You need to have the BI package for integration first
  2.  Bots:
    1. $1.5/bot/Month/user or
    2. $25/user/month(unlimited bots)
$25/user/month$4/user/month

Services Options

  1. $299 onboarding fee for the 3 weeks onboarding program to help you get started.
  2. 2 hours of concierge service are included every month
  3. FREE migration from BrightGauge , MSPCFO, Cognition 360 with price matching


  1. $299 onboarding fee for the 3 weeks onboarding program to help you get started.
  2. 2 hours of concierge service are included every month (Only for the unlimited bots plan)
  3. FREE migration from BrightGauge, MSPCFO, Cognition 360 with price matching
  1. $299 onboarding fee for Next Ticket only 3 weeks.
  1. Free online Onboarding training

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If you like MSPbots and want to save some money, you can select the annual payment plan.

FREE migration for BrightGauge

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If you are using one of those software and considering migrating to MSPbots, we do FREE migration ( Limited to 50 widgets ) for you, and the price match what you are paying if you only need BI functions. Why did BrightGauge users move to the MSPbots BI system

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