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You can pick products from A La Carte or choose a bundle.
Prod= ucts | Business Intelligence | Micr= o Training Bots | NextTicket Manager | <= a href=3D"/display/MKB/Attendance">Attendance Manager |
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Product Description |
A dashboard engine with dashboards and custom= izable reporting around all metrics that are important to operate an MSP, w= ith
Best dashboard system for MSPs! Watch Video: =E2=80=93 Why is MSPbots the best Busin= ess Intelligence for MSP? Why did BrightGauge users move to the MSPbots BI system<= /span> |
A uniquely new product offering for MSPs that= takes business intelligence to the next level with automation to eliminate= the monotonous management task of communicating processes that are not mee= ting business standards within their team. The QA bots engine can pro= vide MicroTraining via Teams Message for employees by QA their work in real= -time, making it so much easier to ensure that employees are in compliance = with company policy and rules. Save 30-40% of your mana= ger's time and do a 100 times better job! Watch Video: =E2=80=93 How Micro Training Bots are the cha= nge the MSP game by saving 30-40% of the management time and delivering a 1= 00s times better job as a virtual manager. |
An automated means to eliminate the laborious= task of determining what ticket a tech should be working on. NextTicket Ma= nager analyzes all of your open service tickets and will deliver to each av= ailable tech the right next ticket to work on based on the priorities you h= ave established. NextTicket can save 80% of your = dispatcher's time, and totally eliminate the cherry-picking, random picking= , and ticket black holes, doing a 100 times better job than your human disp= atcher. Demo Video: &nb= sp;=E2=80=93 How NextTicket can save 80% of dispatcher's time, total= ly eliminate the cherry picking, and random picking from techs, doing a 100= times better job |
Accurate tracking of utilization is a fundame= ntal requirement for every MSP. Inaccurate time tracking costs MSPs t= housands of dollars in billable work that never makes it to an invoice and = incorrect visibility into client profitability. The attendance Manager help= s the employees increase utilization, have visibility about the presence an= d tickets being worked on, and also make sure you are in compliance with la= bor law for hourly employees. = Demo Video<= span> =E2=80=93 How Attendance Manager can boost your t= eam utilization to 85%, with very minimal management effort and gi= ve you the visibility of your team |
Pricing |
Check the Supported Integrati= ons |
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$40/user/month | $6/user/month |
Services Options |
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Free Bundle | A la Carte | Startup Bundle<= /p> |
Professional Bundle (Most popular, like your Total Care plan, |
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Free | A la Carte | $700/m Minimum |
$900/m Minimum |
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Business I= ntelligence | Limited Read-on= ly Dashboards Free MSP Benchmarking dashboards |
Start for $89/m= |
4 Integrations<= /p> |
Unlimited |
Process Au= tomation | 1 bot | $40/user/month<= /p> |
10 bots/user = | Unlimited |
Next Ticke= t Manager | 1 user | $40/user/month | Included | Included |
Attendance= Manager | 2 users | $6/user/month | Included | Included |
Email S= upport |
Best Effort | 5 day Response SLA= | 3 days Response= SLA |
4 hour Response= SLA |
Phone S= upport |
NA | NA | Included | Included |
6 weeks On= boarding Service | NA | Per service | $599 | Included |
Concier= ge service |
NA |
Per Service |
2 h/m Included.= $90/h extra |
Unlimited = td> |
Annual = Payment Discount |
15% off |
15% off |
15% off |
Billable Users for bundles and produ= cts are determined based on how many users are enabled in MSPbots User Management, you can disable the user that you don't want t= o pay for.
User type | Explanation | Pricing |
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Admin | Full use and editing permission. Admin can ed= it all settings and review them, NOTE=EF=BC=9A Excep= t for the financial data that is only available for people who linked the Q= uickbook or Xero, the admin with financial permission can add other admin/u= sers to the financial role. |
Full price per bundle |
User | Full reading permission can use all features, bu= t not be able to edit any setting | Full price per bundle |
Dashboard Only | Can view all Dashboard | FREE |
Attendance Only | Can view all Dashboard and use the attendance pr= ogram | Paying for Attendance price only |
Billing Only | Can view all dashboards and access the billing p= age | FREE |
If you have a user that only needs t= he dashboard view function, it will be free, please just change the user ro= le to "Dashboard only"
If they don't use MSPbots at all, fo= llow this page: How to Disab= le a User Account in the MSPbots App
For bundles, please go to https://app.mspbots.ai/marketplace?active=3Dbundle= , choose your bundle, click upgrade, and follow the instruction.
If you like MSPbots and want to save some money, you can select the annu= al payment plan.
If you are using one of that software and considering migrating to MSPbo= ts, we do FREE migration ( Limited to 50 widgets ) for you, and the price m= atch what you are paying if you only need BI functions. Why did Brigh= tGauge users move to the MSPbots BI system
We strive for excellent customer service and product value, therefore, a= ll products and bundles come with a 120-day UNCONDITIONAL money-bac= k guarantee.
Within 120 days of signing up with the MSPbots paid plan, for any reason= or no reason, you decided that MSPbots is not a good fit for you, we will = give you a full refund of all your money paid.
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