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- Log in to the MSPbots app as an administrator.
- Navigate to Widgets on the menu. Search for the widget used by the bot whose URL needs to be changed. For example: Stale Tickets
- Click the Stale Tickets Grid - Autotask widget to open the Widget Builder.
- On the Widget Builder window, select the Dataset icon. Click the ellipsis button and click Edit.
- When the Dataset window opens, look for the Alias with Ticket Link and the Business Type with Hyperlink.
- Click the paintbrush button on the same row and enter the new URL for the bot.
- Click Save.
- Click the Save button on the Dataset window.
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