Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The Datto RMM Dashboard Package provides a clean and efficient way to monitor machines in a network. It This dashboard package features an the Alerts Dashboard of widgets , where you can view alerts like Open Alerts and Alerts Resolved are viewed, and the Machine Monitoring Dashboard, where machine status statuses like Servers Offline and Machines Requiring Reboot are found. The dashboards package It also allows technicians to immediately provide resolutions to fix problematic machines and identify which site needs auditingaudit sites promptly

Read this article for a walkthrough of the Datto Dashboard Package and information on the following topics: 

Table of Contents

Sample Views of the Datto RMM Dashboards 

Machine Monitoring Dashboard

machine monitoring dashboard

Alerts Dashboard

Alerts DashboardImage RemovedDatto AlertsImage Added

Dashboard Information

Dashboard Name

Description 

Machine MonitoringThis dashboard template for Datto RMM lists all the machines in your AEM account, including the corresponding status and alerts needed to monitor machines.
AlertsThis dashboard displays different gauges that show different Alert statistics.

Widgets Information

Widget NameWidget TypeDescription Link Dashboard
Servers Offline Offline - DattoCard NumberServer Offline - Datto shows the count of server machines that are offline or suspended.Machine Monitoring
Machines Requiring RebootCard NumberThe Machines Requiring Reboot widget shows the count of machines that are offline and requires a reboot.
Machines Without Recent AuditsCard NumberThe Machines Without Recent Audits widget shows the count of unsuspended machines that have no audit earlier than 7 days ago.
Out of contact MachinesmachinesCard NumberThe Out of contact Machines machines widget shows the count of devices last seen earlier than 7 days ago.
Open AlertsCard NumberOpen Alerts shows the count of open alerts in AEM that are not muted.
Suspended MachinesCard NumberThe Suspended Machines widget lists the total number of suspended machines.
Top 25 Installed applicationsGridThe Top 25 Installed Applications shows the count of installed applications limited to the top 25, not including the CentraStage agent.
Open AlertsCard NumberOpen Alerts shows the count of open alerts in AEM that are not muted.Alerts
Alerts Over 5 Hours OldCard numberAlerts Over 5 Hours Old shows the count of open, not muted alerts over 5 hours old.
Devices with With Active AlertsCard numberThe Devices with With Active Alerts widget counts the distinct devices with open, not muted alerts.
Average Age Open AlertsCard numberAverage Age Open Alerts show the average hours open for open, not muted alerts.
Muted AlertsCard numberThe Muted Alerts widget counts the open, muted alerts in AEM.
Alerts Resolved TodayCard numberAlerts Resolved Today counts the alerts resolved today in AEM.
Count of Alerts by Device CategoryBarCount of Alerts by Device Category shows the count of open, not muted alerts that are categorized by the device.
Open Alerts by By SiteBarOpen Alerts by By Site shows the counts of open alerts (not muted) split out by site.
Opened vs Closed Alerts Last 30 DaysBarThe Opened vs Closed Alerts Last 30 Days widget is a count of alerts opened and a count of alerts resolved by day in the last 30 days.

How to install the Datto Dashboards Package

...

  1. Go to MarketPlace on the MSPbots app's menu.
  2. Click the + Add From Marketplace box.
    Add from MarketPlaceImage RemovedClick "BI Packages".  

             Image Removed

      4.  Select "Datto RMM"  package.

             Image Removed

...

              Image Removed

...


  1. Image Added
  2. Select Datto RMM package. This opens the Datto RMM purchase window.
    Datto RMM BI packageImage Added
  3. Next, click the Purchase button.
    Datto RMM PurchaseImage Added
  4. Proceed to customize your purchase plan by selecting Pay Monthy or Pay Annually.

...

  1. Then, click Purchase.

...

  1. Image Modified


How to view the Datto Dashboards

...

  1. Navigate to Apps on the MSPbots app's menu. 
  2. Click Datto RMM dashboards package.  

          Image Removed

...

  1.  
    Image Added
  2. Hover over the Dashboards

...

  1. drop-down menu then, select either Machine monitoring or Alerts