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Table of Contents

Introduction

The Datto dashboards package is an integration with the Datto RMM .  This Dashboard Package provides a clean and streamline monitoring of all the machines in the network with each corresponding status and alerts.  

It helps technicians to act immediately on what specific machines needed to be fix, reboot and needs to be audited per site. 

Datto Dashboards sample view

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Dashboard Information

efficient way to monitor machines in a network. This dashboard package features the Alerts Dashboard, where alerts like Open Alerts and Alerts Resolved are viewed, and the Machine Monitoring Dashboard, where machine statuses like Servers Offline and Machines Requiring Reboot are found. It also allows technicians to fix problematic machines and audit sites promptly. 

Read this article for a walkthrough of the Datto Dashboard Package and information on the following topics: 

Table of Contents

Sample Views of the Datto RMM Dashboards 

Machine Monitoring Dashboard

machine monitoring dashboardImage Added

Alerts Dashboard

Datto AlertsImage Added

Dashboard Information

Dashboard Dashboard  Name

Description 

Machine MonitoringThis dashboard template for Datto RMM contains a listing of lists all the machines in your AEM account with , including the corresponding status as well as and alerts needed to monitor your machines.
AlertsThis dashboard displays different gauges that shows show different Alert statistics.

Widgets Information

Widget 
Widget NameWidget TypeDescription Link Dashboard
Servers
Offline 
Offline - DattoCard Number
A card number widget showing
Server Offline - Datto shows the count of server machines
classified as servers
that are
not online nor
offline or suspended.Machine Monitoring
Machines Requiring RebootCard Number
A card number showing
The Machines Requiring Reboot widget shows the count of machines that are
not online
offline and
require
requires a reboot.
Machines Without Recent AuditsCard Number
A card number widget showing
The Machines Without Recent Audits widget shows the count of unsuspended machines that have no audit earlier than 7 days ago.
Out of contact
Machines
machinesCard Number
This is a
The Out of contact machines widget shows the count of devices
with
last seen earlier than 7 days ago.
Open AlertsCard Number
This is a
Open Alerts shows the count of open alerts in AEM that
aren't
are not muted.
Suspended MachinesCard Number
This is a card number widget that lists down
The Suspended Machines widget lists the total number of suspended machines.
Top 25 Installed applicationsGrid
A column widget showing
The Top 25 Installed Applications shows the count of installed applications limited to the top 25, not including the CentraStage agent.
Open AlertsCard Number
This is a
Open Alerts shows the count of open alerts in AEM that
aren't
are not muted.Alerts
Alerts Over 5 Hours OldCard number
This is a
Alerts Over 5 Hours Old shows the count of open, not muted alerts over 5 hours old.
Devices
with
With Active AlertsCard number
This is a count of
The Devices With Active Alerts widget counts the distinct devices with open, not muted alerts.
Average Age Open AlertsCard number
This is an
Average Age Open Alerts show the average hours open for open,
non
not muted alerts.
Muted AlertsCard number
This is a count of
The Muted Alerts widget counts the open, muted alerts in AEM.
Alerts Resolved TodayCard number
This is a count of
Alerts Resolved Today counts the alerts resolved today in AEM.
Count of Alerts by Device CategoryBar
This is a
Count of Alerts by Device Category shows the count of open, not muted alerts
split out
that are categorized by the device
category
.
Open Alerts
by
By SiteBar
The widget
Open Alerts By Site shows the counts of open alerts (not muted) split out by site.
Opened vs Closed Alerts Last 30 DaysBar
This
The Opened vs Closed Alerts Last 30 Days widget is a count of alerts opened and a count of alerts resolved by day in the last 30 days.

How to install the Datto Dashboards Package

...

 1.  Navigate to the MSPBots Apps page

 2.  Click + Add From Marketplace  

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3. Select "Datto Dashboards Package" on the list.  Then, click "Add" button.

...

  1. Go to MarketPlace on the MSPbots app's menu.
  2. Click BI Packages.
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  3. Select Datto RMM package. This opens the Datto RMM purchase window.
    Datto RMM BI packageImage Added
  4. Next, click the Purchase button.
    Datto RMM PurchaseImage Added
  5. Proceed to customize your purchase plan by selecting Pay Monthy or Pay Annually. Then, click Purchase.
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...


How to view the Datto Dashboards

...

...

  1. Navigate to

...

  1. Appson the MSPbots app's menu
  2. Click

...

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  1. Datto RMM dashboards package. 
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  2. Hover over the Dashboards drop-down menu

...

  1. then,

...

  1. select either Machine monitoring or Alerts