The Datto RMM Dashboard Package provides a clean and efficient way to monitor machines in a network. This dashboard package features the Alerts Dashboard, where alerts like Open Alerts and Alerts Resolved are viewed, and the Machine Monitoring Dashboard, where machine statuses like Servers Offline and Machines Requiring Reboot are found. It also allows technicians to fix problematic machines and audit sites promptly.
Read this article for a walkthrough of the Datto Dashboard Package and information on the following topics:
Introduction
Datto Dashboards sample view
Sample Views of the Datto RMM Dashboards
Machine Monitoring Dashboard
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Alerts Dashboard
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Dashboard Information
Dashboard Dashboard Name | Description |
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What problem does it solve? | Target User/s? | Why should the target user care about this/ why is it cool to use? |
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| Machine Monitoring | This dashboard template for Datto RMM |
contains a listing of | lists all the machines in your AEM account |
with | , including the corresponding status |
as well as | and alerts needed to monitor |
your No visibility on machine and server alerts I want to know the servers that are offlineI want to know all the machines that requires audit, are suspended and requiring reboot |
| Alerts | This dashboard displays different gauges that |
shows | show different Alert statistics |
.I want to know the Alerts per site per machine.No report on the performance handling of Alerts (Open vs Closed) dailyI want to know the Average Open alerts in hours. Widgets Information
Widget | Widget Name | Widget Type | Description | Link Dashboard |
|---|
What problem does it solve? | Target User/s | Why should the target user care about this/ why is it cool to use? | | Servers Offline - Datto | Card Number | Server Offline - Datto shows the count of server machines that are offline or |
Service Offline | Card Number | A card number widget showing the count of machines classified as servers that are not online nor | suspended. | Machine Monitoring |
No information on servers that are offline | | Machines Requiring Reboot | Card Number |
A card number showing | The Machines Requiring Reboot widget shows the count of machines that are |
not online and require reboot.No information on machines that are needs | requires a reboot. |
| Machines Without Recent Audits | Card Number |
A card number widget showing | The Machines Without Recent Audits widget shows the count of unsuspended machines that have no audit earlier than 7 days ago |
.No visibility on machines that needs audit MachinesThis is a | The Out of contact machines widget shows the count of devices |
with | last seen earlier than 7 days ago. |
No count of the machines last seen. | This is a | Open Alerts shows the count of open alerts in AEM that |
aren't muted.Need visibility on specific site devices and alerts| are not muted. |
| Suspended Machines | Card Number |
This is a card number widget that lists down | The Suspended Machines widget lists the total number of suspended machines |
No visibility on suspended machines| . |
| Top 25 Installed applications | Grid |
A column widget showing | The Top 25 Installed Applications shows the count of installed applications limited to the top 25, not including the CentraStage agent. |
No information on installed application | This is a | Open Alerts shows the count of open alerts in AEM that |
aren't Need visibility on specific site devices and alerts. | | Alerts Over 5 Hours Old | Card number |
This is a Devices with | Alerts Over 5 Hours Old shows the count of open, not muted alerts over 5 hours old. |
Need visibility on specific site and devices with alerts over 5 hours old. | | Devices With Active Alerts | Card number |
This is a count of | The Devices With Active Alerts widget counts the distinct devices with open, not muted alerts. |
Need visibility on devices with active alerts per site. | | Average Age Open Alerts | Card number |
This is an | Average Age Open Alerts show the average hours open for open, |
non No count on the average open alerts per hour | This is a count of | The Muted Alerts widget counts the open, muted alerts in AEM |
.No count on devices were alerts are muted| . |
| Alerts Resolved Today | Card number |
This is a count of | Alerts Resolved Today counts the alerts resolved today in AEM |
.Need to know specific count of solved alerts today| . |
| Count of Alerts by Device Category | Bar |
This is a | Count of Alerts by Device Category shows the count of open, not muted alerts |
split out | that are categorized by the device |
categoryNeed to know the number Alerts per device category by The widget | Open Alerts By Site shows the counts of open alerts (not muted) split out by site. |
Need to know the number of open Alerts per site. | | Opened vs Closed Alerts Last 30 Days | Bar |
This | The Opened vs Closed Alerts Last 30 Days widget is a count of alerts opened and a count of alerts resolved by day in the last 30 days. |
need to the comparison of between the Opened vs Closed Alerts for the last 30 days. | How to install the Datto Dashboards Package
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1. Navigate to the MSPBots Apps page
2. Click + Add From Marketplace
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3. Select "Datto Dashboards Package" on the list. Then, click "Add" button.
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- Go to MarketPlace on the MSPbots app's menu.
- Click BI Packages.
Image Added - Select Datto RMM package. This opens the Datto RMM purchase window.
Image Added - Next, click the Purchase button.
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- Proceed to customize your purchase plan by selecting Pay Monthy or Pay Annually. Then, click Purchase.
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How to view the Datto Dashboards
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- Navigate to
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- Appson the MSPbots app's menu.
- Click
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- Datto RMM dashboards package.
Image Added - Hover over the Dashboards drop-down menu
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- then,
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- select either Machine monitoring or Alerts.
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