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1. Sync Sync Teams to MSPbots
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The procedure for authorizing the sync should be done by someone with AAD admin permission. |
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2. Authorize AD background sync permission
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Information needed and why we need it
The MSPbots app requires permission to sync user information like managers, positions, and avatar pictures, including any change in user data from AAD in the future. The sync happens in the background and updates user information regularly. This eliminates the need for manually syncing data whenever employees get on board or go offboard.
- User name and email address - Used to identify users and map their email addresses with the PSA user accounts.
- Managers' info - Used by the bots to alert the managers every time users are not in compliance with the company's policies or procedures.
- Job title - Used to automate the dashboards related to job titles and to trigger bots that apply to specific job titles.
- Avatar picture - Makes it easier to identify users on the list and adds to a better user interface.
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API call for obtaining user information
Here is the API call that we use to get the user information:
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Overview
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