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The Datto RMM Dashboard Package provides a clean and efficient way to monitor machines in a network. This dashboard package features the Alerts Dashboard, where alerts like Open Alerts and Alerts Resolved are viewed, and the Machine Monitoring Dashboard, where machine statuses like Servers Offline and Machines Requiring Reboot are found. It also allows technicians to fix problematic machines and audit sites promptly. 

Read this article for a walkthrough of the Datto Dashboard Package and information on the following topics: 

Table of Contents

Sample Views of the Datto RMM Dashboards 

Machine Monitoring Dashboard

machine monitoring dashboardImage Added

Alerts Dashboard

Datto AlertsImage Added

Dashboard Information

Dashboard Name

Description 

Table of Contents

Introduction

Datto Dashboards sample view

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Dashboard  Name

Description 

What problem does it solve?

Target User/s?

Why should the target user care about this/ why is it cool to use?

Machine MonitoringThis dashboard template for Datto RMM
contains a listing of
lists all the machines in your AEM account
with
, including the corresponding status
as well as
and alerts needed to monitor
your
machines.
AlertsThis dashboard displays different gauges that
shows
show different Alert statistics.

Widgets Information

Widget 
Widget NameWidget TypeDescription Link Dashboard
What problem does it solve?Target User/sWhy should the target user care about this/ why is it cool to use?
Servers Offline - DattoCard NumberServer Offline - Datto shows the count of server machines that are offline or
Service Offline Card NumberA card number widget showing the count of machines classified as servers that are not online nor
suspended.Machine Monitoring
Machines Requiring RebootCard Number
A card number showing
The Machines Requiring Reboot widget shows the count of machines that are
not online
offline and
require
requires a reboot.
Machines Without Recent AuditsCard Number
A card number widget showing
The Machines Without Recent Audits widget shows the count of unsuspended machines that have no audit earlier than 7 days ago.
Out of contact
Machines
machinesCard Number
This is a
The Out of contact machines widget shows the count of devices
with
last seen earlier than 7 days ago.
Open AlertsCard Number
This is a
Open Alerts shows the count of open alerts in AEM that
aren't
are not muted.
Suspended MachinesCard Number
This is a card number widget that lists down
The Suspended Machines widget lists the total number of suspended machines.
Top 25 Installed applicationsGrid
A column widget showing
The Top 25 Installed Applications shows the count of installed applications limited to the top 25, not including the CentraStage agent.
Open AlertsCard Number
This is a
Open Alerts shows the count of open alerts in AEM that
aren't
are not muted.Alerts
Alerts Over 5 Hours Old
This is a
Card numberAlerts Over 5 Hours Old shows the count of open, not muted alerts over 5 hours old.
Devices With Active AlertsCard numberThe Devices
with
With Active Alerts widget counts the distinct devices with open, not muted alerts.
Average Age Open AlertsCard numberAverage Age Open Alerts show the average hours open for open, not muted alerts.
Muted AlertsCard numberThe Muted Alerts widget counts the open, muted alerts in AEM.
Alerts Resolved Today
Open Alerts by Site
Card numberAlerts Resolved Today counts the alerts resolved today in AEM.
Count of Alerts by Device CategoryBar
This is a
Count of Alerts by Device Category shows the count of open, not muted alerts that are categorized by the device.
Open Alerts By SiteBarOpen Alerts By Site shows the counts of open alerts (not muted) split out by
device category
site.
Opened vs Closed Alerts Last 30 DaysBar
This
The Opened vs Closed Alerts Last 30 Days widget is a count of alerts opened and a count of alerts resolved by day in the last 30 days.

How to install the Datto Dashboards Package

...

 1.  Navigate to the MSPBots Apps page

 2.  Click + Add From Marketplace  

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3. Select "Datto Dashboards Package" on the list.  Then, click "Add" button.

  1. Go to MarketPlace on the MSPbots app's menu.
  2. Click BI Packages.
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  3. Select Datto RMM package. This opens the Datto RMM purchase window.
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  4. Next, click the Purchase button.
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  5. Proceed to customize your purchase plan by selecting Pay Monthy or Pay Annually. Then, click Purchase.
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How to view the Datto Dashboards

...

...

  1. Navigate to

...

  1. Appson the MSPbots app's menu
  2. Click

...

  1. Datto RMM dashboards package
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  2. Hover

...

  1. over the

...

  1. Dashboards drop-down menu

...

  1. then, select either Machine monitoring or Alerts

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   Click and select to view the specific Dashboard.