Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Team members can log their attendance on MS Teams instead of using the Attendance Dashboard buttons. This page lists the commands that you can use to log attendance via your team's channel or chat in MS Teams. 

Note

You must meet the following requirements before you can use the chat commands: 

  • The MSPbots app is installed in MS Teams. To install, go to
Info
titlePre-requisites

...

These are the chat commands for recording attendance.  

...

CommandDescription
in
INThe
in
IN command
will update
updates your status to IN as you start your workday.
out
OUTThe
out
OUT command
will update
updates your status to OUT as you end your workday.
break
BREAKThe
break
BREAK command
will update
updates your status to BREAK to start your break time.
lunch
LUNCHThe
lunch
LUNCH command
will update
updates your status to LUNCH to start your
lunch time
lunchtime.
back
BACKThe
back
BACK command
will update
updates your status to IN after your break/lunch.
stats
STATSThe
stats
STATS command gives your current service stats as a technician.
onsite
ONSITEUse the ONSITE command when providing onsite
The onsite command update your status doing on-site
service at the client's location.
wfhThe wfh command updates your status to IN when you need to work from home. This should be used instead of IN when working from home since it will not be available once you have already clicked/used IN.

...

WFHUse the WFH command to log in when working from home. 
PTOUse the PTO command to apply for Personal Time Off via MS Teams.
HELPUse the HELP command to show all commands in MS Teams.

How to use the chat commands

...

Open MS Teams then go to your team's chat or channel and type the appropriate command. 

Example: 

Type IN to start your workday and press ENTER on your keyboard. Suggestions will appear as you type. 

in commandImage Added

You will receive a message confirming your status is set to IN.

in statusImage Added

Tip

Users with the admin role can customize commands in MS Teams by configuring the Message Command block. For a guide on how to do this, read the article  How to Customize the Commands Used in Chat.