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The client wants to exclude himself from the receiving bot notifications and . He has tried disabling disabled his access to the Attendance Manager but still receives itnotifications. This article shows how to add a bot filter to stop Task Prompter or other bots from sending messages to a user. 

To create a bot filter

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and stop sending alerts to a user:

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  1. Click Bots in the MSPbots app and select Task Prompter or the bot where you want to create the exclusion.
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  2. Click the Design tab on the Task Prompter screen. 
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  3. In the Trigger section, hover over the ellipsis button and select Edit
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  4. Go to the meets the following criteria section. Click the + icon and select Add condition
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  5. Click on the new box and select Name or Username from the dropdown list. 
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  6. In the next box, select Not Equals if a single user will be excluded. To exclude multiple uses, select Not IN

    add ruleImage Added
  7. In the third box, select the name(s) or username(s) of those for exclusion, then click the Next button. 
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  8. Click Next on the Alert window.
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  9. Click Finish on the Escalation window.
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  10. Lastly, click Save on the upper right-hand side of the Design tab. 
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