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Sending alerts to a user-selected Microsoft Teams channel may not be successful on the first attempt. This is due to Microsoft security features that prevent MSPbots from automatically sending messages to Teams channels.
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To successfully send alerts, you need to install MSPbots in Teams and authorize MSPbots to
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access the Teams channel where you want the messages sent. You can do this by adding the MSPbots to Teams and initiating a conversation
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to let the channel recognize MSPbots.
To
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configure MSPbots to send a message to a specific channel:
- On the Open Microsoft Teams menu, navigate to Teams.and click Teams on the menu.
- Go to your main channel and click Click on the ellipsis button.
- Select and select Manage Team.
- Go to Apps > More Apps.
- Search Click Apps and search for MSPbots on the list of apps that appears.
- When the MSPbots window appears, select Select Add to a team from the dropdown list.
- You should see your chosen channel appear on the Type a team or channel name field on the window that appears. Click the Set up a bot button on the window that appears.
- Initiate a conversation by sending a message to @mspbots.MSPbots. Example: @mspbots help.
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