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Adding and removing bot licenses for users in your company is done in the Bots Settings section of the MSPbots app. This article has a step-by-step guide on how to do this.
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You can start assigning bot licenses to users after purchasing an MSPbots package with your required number of bots. Once a bot is properly configured and activated, the recipients of bot notifications should start receiving messages according to the set schedule. If a user is not receiving the bot alert, you may have to check if a license has been properly assigned to this user.
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You must have the following to be able to assign and remove bot licenses:
- A Business Intelligence (BI) package subscription
- Sufficient number of purchased bots for your users
- Admin role role and permssions
Info Only licensed and paying users can open bot notifications.
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