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| Products | Business Intelligence | Micro Training Bots | NextTicket Manager | |
|---|---|---|---|---|
Product Description | A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with
Best dashboard system for MSPs! Watch Video: – Why is MSPbots the best Business Intelligence for MSP? Why did BrightGauge users move to the MSPbots BI system | A uniquely new product offering for MSPs that takes business intelligence to the next level with automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team. The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules. Save 30-40% of your manager's time and do a 100 times better job! Watch Video: – How Micro Training Bots are the change the MSP game by saving 30-40% of the management time and delivering a 100s times better job as a virtual manager. | An automated means to eliminate the laborious task of determining what ticket a tech should be working on. NextTicket Manager analyzes all of your open service tickets and will deliver to each available tech the right next ticket to work on based on the priorities you have established. NextTicket can save 80% of your dispatcher's time, and totally eliminate the cherry-picking, random picking, and ticket black holes, doing a 100 times better job than your human dispatcher. Demo Video: – How NextTicket can save 80% of dispatcher's time, totally eliminate the cherry picking, and random picking from techs, doing a 100 times better job | Accurate tracking of utilization is a fundamental requirement for every MSP. Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees. Demo Video – How Attendance Manager can boost your team utilization to 85%, with very minimal management effort and give you the visibility of your team |
Pricing |
Check the Supported Integrations |
| $40/user/month | $6/user/month |
Services Options |
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| Free Bundle | A la Carte | Startup Bundle | Professional Bundle (Most popular, like your Total Care plan, | |
|---|---|---|---|---|
| Free | A la Carte | $700/m Minimum | $900/m Minimum | |
| Business Intelligence | Limited Read-only Dashboards Free MSP Benchmarking dashboards | Start for $89/m | 4 Integrations | Unlimited |
| Process Automation | 1 bot | $40/user/month | 10 bots/user | Unlimited |
| Next Ticket Manager | 1 user | $40/user/month | Included | Included |
| Attendance Manager | 2 users | $6/user/month | Included | Included |
Email Support | Best Effort | 5 days day Response SLA | 3 days Response SLA | 4 hour Response SLA |
Phone Support | NA | NA | Included | Included |
| 6 weeks Onboarding Service | NA | Per service | $599 | Included |
Concierge service | NA | Per Service | 2 h/m Included. $90/h extra | Unlimited |
Annual Payment Discount | 15% off | 15% off | 15% off |
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Within 120 days of signing up with the MSPbots paid plan, for any reason or no reason, you decided that MSPbots is not a good fit for you, we will give you a full refund of all your money paid.
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