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1. Log in to the MSPbots app using your Office 365 account. 
2. Navigate to Bots on the left menu then click the New Bot button on the Bots screen.
   
   You can also start creating a bot from a widget on your dashboard. Click the ellipsis button and select Create Bot.
   
3. When the Create a new bot window appears, click on Start From Blank > Message Command.
   
4. Fill in the required fields for creating a bot. 
   
   1. Enter a name in the Bot Name field.
   2. Identify the Role that will have access to the bot.
   3. Add a clear Description of the bot. (Recommended)
   4. Then click the Continute button to open the tab with the details and settings for your new bot.
      
5. Click Design to enter the Message Command pop-up window.
   

   Info
   Using the in command as an example, please refer to the other types of message command bots at: How to Configure the Message Command Bot Block.

   
   
   • Message Tool - If you want to trigger the bot by sending commands in Teams, please select teams. And if you want to use Slack, please select slack.
     
     
   • Command - Select the command you want MSPbots to recognize, or enter a custom command. For example, if you want to trigger the attendance bot using the check-in command instead of the in command, you can enter check-in here.
     

     Tip
     Please type commands in lowercase. Currently, custom commands are only supported in Teams and not yet available in Slack. In Slack, only the nt command and the help command are currently supported.

     
     
6. Click Finish button.
7. Click on the Message Command block, then click on the  under the block, and finally select Add a Block.
   
8. Click on the generated blank block, and enter Attendance-in into the search bar, and then click onAttendance-in to add the block.
   
9. Click on the Attendance-in block, then click on the  under the block, and finally select Add a Block.
   
10. Click on the generated blank block and enter Alert into the search bar, and then click on Alert to add the block.
    
11. Click the in the upper-right corner of the Message Command block, and then click Edit to make your settings.
    
12. Click Next to configure the Attendance-in block.
    
13. Please customize MSPbots' responses for each of the following scenarios in the Attendance-in pop-up window.
    
    • Clock in - Success
    • Clock in time is outside working hours -or- Clock in time is incorrect
    • Clock in update - Success
    • Wrong command
    • Clock in is done by an invalid account
      
14. Click Next to proceed to the Alert configuration page. Follow the prompts on the page to configure the Alert block according to your preferences.
    
    
15. Click Finish.
16. Click Save in the upper right corner to save your settings.
    
17. As shown in the figure below, when "in" is entered in MSPbots, it will be recognized and responded with the corresponding answer.
    

    Anchor
    commandslist commandslist

    Teams Command Template Bots 

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    Order	Template Bots	Message Command	Corresponding Block	Need for Alert Block	Description
    1	TeamsCommand help	hi	Command-Help	Yes	Bot that recognizes "hi" command to return answers related to help information.
    2	TeamsCommand help	hello	Command-Help	Yes	Bot that recognizes "hello" command to return answers related to help information.
    3	TeamsCommand help	help	Command-help	Yes	Bot that recognizes "help" command to return answers related to help information.
    4	TeamsCommand in	in	Attendance-in	Yes	Bot that recognizes "in" command for attendance check-in.
    5	TeamsCommand out	out	Attendance-out	Yes	Bot that recognizes "out" command for attendance get off work.
    6	TeamsCommand break	break	Attendance-break	Yes	Bot that recognizes "break" command for attendance interrupt work.
    7	TeamsCommand lunch	lunch	Attendance-lunch	Yes	Bot that recognizes "lunch" command for attendance  lunchtime.
    8	TeamsCommand onsite	onsite	Attendance-onsite	Yes	Bot that recognizes "onsite" command for attendance check-in.
    9	TeamsCommand back	back	Attendance-back	Yes	Bot that recognizes "back" command for attendance back to work.
    10	TeamsCommand pto	pto	Attendance-pto	Yes	Bot that recognizes "pto" command to handle related leave operations.
    11	TeamsCommand_wfh	wfh	Attendance-wfh	Yes	Bot that recognizes "wfh" command for attendance check-in.
    12	Tech Stats Reviewer	stats\qa	Utilization-stats	Yes	Bot that reports the total working hours, utilization rate, overlapping time entries, ongoing work orders, and pending tasks to the user before the end of each workday.
    13	TeamsCommand nt	nt	NT command message formatting	No	When entering the "nt" command, the bot returns data in a custom format.
    14	TeamsCommand reject	reject	Teams Command-reject	No	Bot that recognizes "reject" command to skip the current ticket, which needs to be used in conjunction with the "nt"command.
    15	TeamsCommand unknown	unknown	Teams Command-ChatGPT	Yes	Bot that returns answers from chatGPT. Please connect to the OpenAI integration before using this bot.