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  1. Sign up with MSPbots and log in.
  2. Link your PSA account software. To connect your PSA, select the link to your PSA above or view the List of integrations with setup instructions. 
  3. In the MSPbots app, go to Apps and open the Team GPS Package app. 
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  4. Navigate to the Dashboard menu to select the type of KPI data you want to view. This could be time entries or tickets. 
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  5. Select an employee from the Technician dropdown list and a date range from the Date slicer. 
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  6. Now, check the values on the widgets to validate if they are consistent with the PSA's data. If the values do not meet your expected results, update the KPI settings. 

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Updating the KPI settings  

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To update the KPI settings, go to Settings > Team GPS KPI Setting, then adjust the settings until the values shown in the dashboards display the correct values. 

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