N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Page History
...
What's in this article
| Table of Contents |
|---|
Who is the Team GPS app for?
...
The Team GPS app in MSPbots is available to business owners and managers using the Team GSP software offered by IT By Design. To date, it has dashboards for:
ConnectWise ManageAnchor PSA PSA - Kaseya BMS
- Customer Thermometer
- Simplesat
- SmileBack
What are the requirements for using the Team GPS app?
...
Ensure that you have the following before you start using the app:
...
To connect your PSA, select the link to your PSA above or view the List of the integrations with setup instructions.
How to start using the Team GPS
...
app
...
- Sign up with MSPbots and log in.
- Link your PSA account software. To connect your PSA, select the link to your PSA above or view the List of integrations with setup instructions.
- In the MSPbots app, go to Apps and open the Team GPS Package app.
- and go Navigate to the Dashboard menu to select the type of KPI data you want to see (view. This could be time entries or tickets).
- Select a technician and an employee from the Technician dropdown list and a date range to view from the results Date slicer.
- Now, check the values on the widgets Check the widget results to validate if they are consistent with the PSA's data. If the values do not meet the criteria.your expected results, update the KPI settings.
Updating the KPI settings
...
To update the KPI settings,
...
go to Settings > Team GPS KPI Setting, then adjust the settings until the values shown in the dashboards display the correct values.
Overview
Content Tools