N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here
for more info!
Page History
Connect Freshdesk to MSPbots using the guide below.
To set up your MSPbots integration with Freshdesk:
- Register for a Freshdesk account and log in.
- Test your connection. To prevent errors, ensure that the Freshdesk account you are using has the correct credentials.
- Next, go to the MSPbots app and navigate to Integrations.
- Find Freshdesk and click it to open.
- Enter the Subdomain and apiKeythe Subdomain and API Key, then click Save And Sync.
Friendly reminder:
- A subdomain should be the domain name for a portal website, similar to: https://domain.freshdesk.com
- The API Key can be found in the portal system, please refer to the official documentation: https://developers.freshdesk.com/api/#getting-started
...
Overview
Content Tools