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The Request New Integrations survey is where users can vote for the integrations they would like the Development Team to build. Based on the voting results, The team will determine the next integrations to develop and prioritize based on the survey results. This article shows how to use the survey to send integration requests. 

What's on this page: 

Background information 

An integration or connection of your professional services automation (PSA) with MSPbots gives you access to a host of MSPbots assets and functionalities that you can leverage for your business needs. Check the MSPbots Integrations page for the list of integrations that are available for you. If your PSA is not on the list, you can request an integration for your PSA using the Request New Integrations survey. Below are the steps on how to do this. 

Prerequisites for submitting a request 

You must sign up with the MSPbots Forum before you can submit your request.  To sign up, go to the MSPbots forum page. 

Requesting a new integration 

  1. Navigate to Integrations on the MSPbots app.
    MSPbots integrations
    1. Click on the Request New Integrations button at the top right corner. 
      request new integrations button
      If you don't have an account with the MSPbots Forum yet, you will see a Warning pop-up window asking you to register first. Click the Go Sign Up button and follow the prompts. Once registered, you can now proceed with your request. 
      register to Fourm pop-up
  2. On the New Feature Request form, select New Integration for the What type of new feature request is this? field. The survey for questions will appear immediately after you make your selection.
    select new integration form request
  3. Next, answer the questions according to the prompts on the page.
    new integration survey
    new integration survey

    Each integration in Question 2 has a corresponding discussion area in the forum. By clicking on an integration, you will be redirected to the forum post for that integration.

  4. Click Submit. A Success message will be displayed to indicate that the submission was successful.
    successful integration request submission
    If you want to check the voting results, click the See Result button. You will be redirected to a dashboard where you can view the priority ranking of the new integration. This prioritization is determined by the user votes from users and is calculated and scored based on user input.
    see survey resultsintegration priority rules

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N O T I C E

MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!