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The following are the steps on how to set up the Addigy API and integrate it with MSPbots.

To set up the Addigy integration with MSPbots: 

  1. Generate the Addigy API Key and Secret.
    1. Log in to Addigy and expand Account on the navigation pane. 
      where to get Addigy api key
    2. Select Integrations and click the + Add API button.
    3. Input a name under the Add API Key section (e.g., MSPbots) then click Save.
      add api key
    4. A pop-up message with the Client ID and Client Secret appears. Take note of this information.

      add api
    5. Check the new integration setup in Account > Integration.

  2. Get the Site URL.
    1. Click Settings on the far right-hand side of the Addigy screen.
    2. Copy the URL shown in the slide-out panel. This is the site URL for Addigy.

      Note: You may be asked for a Domain other than the Client Key and Secret. The domain is the Addigy realm like prod.addigy.com where you created the key.

  3. Connect the Addigy API to MSPbots.
    1. Log in to MSPbots and navigate to Integrations.
      MSPbots menu
    2. Select Addigy and key in the Site, Client ID, and Client Secret.
    3. Click Save and Sync button.







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MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!