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MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
MSPFinance Benchmarks Dashboard
The MSPFinance Dashboards Package is available to MSPBots users with ConnectWise Manage integration. This dashboard gives user a complete overview of the company's financial performance by providing reports on Expense and Revenue margins, Normalized EBITDA, Billable Professional Revenue and Utilization. These will give useful insights to enable Management in identifying financial problems quickly and implementing the necessary solutions.
This dashboard can be filtered by Date Range. Users can drill through most widgets to view more details and/or breakdowns.
Widget Name | Type | Description | Calculations | Sources for Calculations |
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Gross Margin | Card Number | Gross Margin is Revenue minus Cost of Goods Sold (COGS) which is expressed here as a percentage of Revenue. (default date range is Last 30 days) | (Total Revenue - COGS) / Total Revenue |
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Expense Margin | Card Number | Expense Margin is a ratio of Expenses and Revenue (default date range is Last 30 days) | Total Expenses / Total Revenue |
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Debtor amount over 60 days as % of debt | Card Number | Ratio of significantly overdue invoices to all aged receivables (default date range is Last 30 days) | Total of Invoices over 60 days / Total Aged Receivables (Note: data as of 1st day of the month) |
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Normalized EBITDA - Last 6 Months | Grid | Normalized earnings before interest, taxes, depreciation, and amortization. Normalization method: | Revenue + ITDA - Expense - COGS - Contrib & Drawdown |
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Gross Margin - Last 6 Months | Line Chart | Line Chart showing Gross Margin trend for last 6 months | Uses Goss Margin data for last 6 months |
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% Billable Professional Utilization - Last 6 Months | Grid | Percentage of Billable Professional paid hours that are logged as billable hours | % Utilization = Total Billed hours / Total Worked hours |
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% Billable Professional Utilization | Progress Tracker | Shows % Utilization of billable professionals for last x months | Uses Goss Margin data for last x months |
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Service Revenue per Billable Professional - Last 6 Months | Grid | Shows efficiency by computing for revenue generated per billable professional | Total Service Revenue / Count of Billable Professional |
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Revenue per Seat - Last 6 Months | Grid | Shows generated revenue per seat/unit | Total Revenue / (Number of units + Number of seats) |
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Avg. Billable Professional Compensation - Last 6 Months | Grid | Shows average compensation paid to billable professionals | (Direct Wages + PAYE) / Count of Billable Professional |
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Service Revenue to Direct Labor Ratio - Last 6 Months | Grid | Ratio to determine Service Revenue relative to cost of Billable Professionals | Service Revenue / (Direct Wages + PAYE) |
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Service Revenue as % of Total | Bar Graph | Shows trend of total revenue and % of service revenue | Service Revenue / Total Revenue |
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