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Some users are unable to stream dashboards on TV screens. When this happens, we recommend using a Chromecast adapter to cast your MSPbots dashboard to your TV. This article guides you on how to set up Chromecast to successfully stream MSPbots dashboards. 

What's on this page: 

Issue Description: Unable to use the TV Streaming Function

Prerequisites 

Resolution: Set up Chromecast to cast dashboards into your screen 


Issue Description: Unable to use the TV Streaming Function 

Some users experience the following when using the Stream to TV function: 

  • Unable to browse tv.mspbots.com
  • TV display keeps on crashing
  • Dashboard is not displaying

This issue is experienced by clients using Blackberry, Raspberry, and Samsung TV OS and may be caused by an upgrade on the client's TV or a component in one of the dashboard widgets. As a workaround, we recommend using Chromecast to stream the dashboards onto the TV screen. 

Prerequisites

Before performing the steps below, ensure that you have the following: 

  • A Chromecast device (4K or HD model) 
  • Google Home app installed on your mobile device 
  • Web browser like Open TV Browser (recommended) 
  • Admin permissions


Resolution: Set up Chromecast to cast dashboards into your screen 






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N O T I C E

MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!