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The Agree

List of Dashboards

Dashboard Name

Description

Tickets Summary - Ticket KPIs
Tickets Summary - Ticket Daily Stats


Tickets Summary - Ticket Labor Analysis


Terms and Calculations

Terms

Definition/Calculation

Cost Performance Index (CPI)
On Track Delivery Date
On Track Budget Hours
Budget % Remaining
Timeline % Elapsed

Last Activity


Agreement Attached
Actual Start
Actual End
Days Past Schedule End

Tickets Summary - Ticket KPIs

This dashboard provides an overview of all projects so that stakeholders can easily monitor their progress and provide timely support. It shows the Cost Performance Index (CPI), % of on track in terms of delivery date and budget hours, and breakdown of projects per status, customer, manager. 

Available slicers are: Status, Project Manager, and Project Type

Tickets Summary - Ticket Daily Stats

The table in this dashboard allows users to deep dive on specific projects or customers and see more details that affect the project completion such as % Budget Remaining, Start Date, and Scheduled Date.

Available slicers are: Status, Project Manager, and Project Type

Tickets Summary - Ticket Labor Analysis

The table in this dashboard allows users to deep dive on specific projects or customers and see more details that affect the project completion such as % Budget Remaining, Start Date, and Scheduled Date.

Available slicers are: Status, Project Manager, and Project Type







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N O T I C E

MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!