N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai
to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
App Description
The Next Ticket Feature is an automated ticket dispatch system that gives the technician and dispatchers a portal where they can identify the next ticket that will be worked on based on a predefined scoring system by the organization considering predefined rules that will help deliver value to the MSP faster.
App Link
https://app.mspbots.ai/NextTicketforAutotask?pageid=4d611e3fcc01
How to access the app
To access the Next Ticket feature for AutoTask in MSPbots, click Alpha Release in the left pane, and then click NextTicket for Autotask.
Why should you care?
Bots related to the app
Widget Components
Related Integration
Requirements
Setup Procedures
Only the admin of MSPbots will have permission to do the setting, please click the "setting" on the upper right corner to enter the setting screen.
Overview
Content Tools
N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!