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N O T I C E
MSPbots WIKI is moving to a new home at support.mspbots.ai to give you the best experience in browsing our Knowledge Base resources and addressing your concerns. Click here for more info!
Why use attendance program
- Provide insight into their team’s current status.
- Current attendance status
- Current in-progress ticket status
- Color coding based on the ConnectWise / Autotask Ticket priority color setting
- How long the ticket is in progress.
- Accurate work hours for accurate utilization calculation
- In compliance with the labor law to accurately track the work hours for hourly-paid employees.
How to use attendance program
- Use it inside Microsoft Teams
- Type "in, break, lunch, out" command in MPSbots app in Teams
- Use it in the web interface
Overview
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